Our Process
Beginning Your Journey to Cleaner Water
At Family Water Treatment, your path to cleaner, healthier water starts with a simple call or online booking. We prioritize your convenience and peace of mind from the very first interaction. Our team arrives at your home ready to assess your installation area and test your water. This initial step is crucial as it helps us understand your specific water treatment needs and preferences. Whether you’re concerned about contaminants or seeking to improve your home appliances’ longevity, we’re here to listen and provide tailored solutions. And don’t expect a hard sell. We don’t use high-pressure tactics, and we’ll make sure to value your time.
Customized Solutions for Your Water Quality Goals
After understanding your concerns and testing your water, we present you with equipment options that cater specifically to your water quality goals. Be it whole-house solutions or specific drinking water treatments, our recommendations are always aligned with your unique needs. You won’t find any high-pressure sales tactics here. We encourage you to take your time, review the information with your loved ones, and make an informed decision that’s right for you.
Efficient and Hassle-Free Installation
Once you’ve chosen the right solution, scheduling installation is a breeze. Our skilled team ensures a quick and efficient setup, typically taking between one to two hours. We respect your time and space, focusing on getting the job done with minimal disruption to your day. After installation, we handle the payment process according to your preference, with options like credit cards, checks, or flexible financing plans.
Ensuring Your Satisfaction and Long-Term Support
Our commitment to your satisfaction goes beyond the installation. We ensure clear communication throughout the process, from letting you know when our team is on the way to following up after installation. Expect a personalized touch, like a handwritten thank-you card, and feel reassured, knowing that we are just a call away for any further assistance or queries you might have. We also have maintenance plans available so that you never have to worry about your system working correctly.
Continuous Improvement and Customer-Centric Approach
At Family Water Treatment, we’re constantly evolving to serve you better. We embrace technology to enhance our efficiency and stay up-to-date with the latest industry trends and innovations. Our focus remains on providing the highest quality water treatment equipment and an exceptional customer experience. Your health, home, and satisfaction are at the heart of what we do, and we strive to communicate the value of our services transparently, showing you how the right water treatment system can be a cost-effective and health-promoting choice for your household.
A Sample EWG Report from a Local
Middle Tennessee Water District
Contaminants that Exceed EWG Health Guidelines
- Legal does not necessarily equal safe. Getting a passing grade from the federal government does not mean the water meets the latest health guidelines.
- Legal limits for contaminants in tap water have not been updated in almost 20 years.
Chloroform
Potential Effect: Cancer
EWG's Health Guideline
Perfluorooctanoic acid (PFOA)
Potential Effect: Cancer
EWG's Health Guideline
Haloacetic acids (HAA9)†
Potential Effect: Cancer
EWG's Health Guideline
Radium, combined
(-226 & -228)
Potential Effect: Cancer
EWG's Health Guideline
About Us
The Family Water Difference
Family Water Treatment is a local business that is independently owned and operated in Middle Tennessee. Why does this matter? Our roots are here. We’ve grown up here. Our children have grown up here. Our grandchildren are growing up here. Over the years, we have all had the opportunity to create amazing relationships with our customers, and that is because our service is more personal.
With three generations serving in the water treatment business, we have seen it all! We are uniquely qualified to handle any and all of your water treatment needs. From treating well water and city water to handling commercial applications, we’ve got you covered.
Meet The Family
Justin
Sales & Marketing
Teall
Customer Satisfaction
Amanda
Office Manager
Randy
Install & Service